CFDs Helpdesk

How to Download and Install mobile Marketmaker™ application on your mobile phone

When installing, it is advised that you are not travelling (e.g. in a car or train) and in a reasonably strong signal area in order to help prevent any possible installation problems.

Start up your phone’s web browser and go to the page: mobile.cmcmarkets.com.

Select the location: North America.

Select the Marketmaker™ icon to start the download.

After a short time you will be prompted that you are downloading Marketmaker™ and ask you to confirm that you want to download the application.

Click on Yes to download Marketmaker™.

You may receive a warning that the application is from an Untrusted source. If this occurs then just click on Yes again to confirm the download.

You may also be prompted as to where you want to download the application to. This can be anywhere you like, but remember the folder you download it to so you can find it again when you want to start the application.

If you are prompted to set application permissions, change your “Connections” to “Allow” all.

The application will then start to download. This will likely take several minutes depending on the network operator load and how good the signal is to the phone.

If you are asked to "Allow application to send to the internet?" Click Yes.

If the application fails to install due to the download timing out or any other reason, repeat the steps in this stage to try again.

Once the application has finished downloading, you may be prompted as to whether you want to run it right away. You can do this if you wish.

For some Blackberry users, an icon may appear on your main Blackberry menu screen. Otherwise, you should be able to find it under Applications.

When you run the application, you will be prompted to enter your login details. You will require new log in details to trade on Mobile Marketmaker™. Please contact our Client Relations , to request additional login details for your account.