CFDs Helpdesk
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Payments |
Payments
What ways are there of funding my CMC Markets account?
How long does it take for funds to appear in my account?
No. We do not accept any direct deposits under any circumstances in accordance with our anti-money laundering policies. For information on other ways to fund your account please click here
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Which financial institutions can I use for online bill payments to fund my account?
All major banks and credit unions in Canada. Look for CMC Markets or CMC Markets Canada in your bank’s bill payee list.
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Can someone else send funds into my account?
No, we do not accept 3rd party payments in accordance with our anti money laundering policies.
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Can I fund my account with currencies other than USD or CAD?
No. Please contact us for further information.
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Can I make a withdrawal request for currencies other than US dollar and Canadian dollar?
No. Please contact us for further information.
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How do I withdraw my money?
We will have the bank details you provided when you opened your account on record. Please contact us with your payment request and our payments department can send the funds to you by wire transfer free of charge.
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What are the charges for withdrawing my funds?
CMC Markets Canada does not charge any fees for wire transfers out of your CMC Markets account. However, your bank may charge you for receiving the wire transfer.
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I have more than one account with CMC Markets. How do I transfer funds between them?
Please contact us by telephone, Marketmaker™ chat or email with your request. We will then transfer the funds between your accounts free of charge.
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How do I convert my foreign currency balances in my CMC Markets Account?
Please contact us, our Payments department will confirm the exchange rate and convert your balance(s) over the telephone.
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Do I need to deposit different currencies to trade in international markets?
No. You can trade all the global markets we offer using one currency as your margin deposit.
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Where can I see my payment history on my account?
Payments in and out of your account are shown on the “Cash & Payment History” blotter and on your statement, which are both available in Marketmaker™.
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What do I need to set up an Electronic Funds Transfer?
You will to complete the EFT Application Form, and mail in or drop off an original void cheque to our Toronto Office. We will not accept a copy.
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How do I request for an EFT to be made to my trading account?
Requests must be made via email, fax, phone or mail (signed).
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Will I need to send in a form and void cheque every time I want to make an EFT request?
No. Once your account has been set up for EFT, you can make a request at any time via Email, Fax, Phone or Mail (signed).
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How long does it take for an EFT payment to be applied to my CMC Markets account?
EFT requests for payment into your CMC Markets account are generally applied after the 3rd full business days.
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How long does it take to receive the funds after I make a withdrawal request?
EFT requests are generally processed and received within 24 business hours. If we receive your request before 10am EST, it will help avoid any delays.
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Can I make an EFT payment request from/to a bank outside of Canada?
EFTs are only available within Canada.
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What if I need to change my banking information?
You will need to complete the EFT Application form for changes to your EFT bank details, and send in a new void cheque.
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CFDs are distributed in Canada by CMC Markets Canada Inc. as dealer and agent of CMC Markets UK plc. CMC Markets Canada Inc. is a member of the Investment Industry Regulatory Organization of Canada and Member CIPF. CFDs and FX are highly speculative and can involve a high degree of risk. Investors in CFDs and FX should be prepared for the risk of losing their entire investment and losing further amounts. Trading accounts are available to Accredited Investors only. CMC Markets will not open accounts except in jurisdictions in which it is registered or exempt from registration. CMC Markets is an execution only dealer and does not provide investment advice or recommendations regarding the purchase or sale of any securities. Investors are responsible for their investment decisions. CMC Markets will not determine an investor’s general investment needs and objectives or the suitability of a proposed purchase or sale of a security. Contact us for further details.
* CMC Markets is remunerated for its services from the spread between bid and ask prices. ** Forex market operates over-the-counter from Sunday 4pm EST - Friday 5pm EST. *** Examples used are for illustrative purposes only and not to be misunderstood as a recommendation. Real market conditions will vary the results