CFDs Helpdesk
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IT Support |
IT SupportInstallation Queries
Why won't
Marketmaker™ install on Windows 95?
Marketmaker™ will not run on Windows 95 because the SunJava application we use is not
compatible with Windows 95.
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Do I have to install
Marketmaker™ to my 'C:' Drive?
No. During the Installation, you can customise the location where you want
Marketmaker™ to install to.
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Do I need to download the latest
SunJava manually for Marketmaker™ to work?
No. Built into the Installation of Marketmaker™ are the setup files for SunJava. The
install process will examine your machine to determine whether you need the SunJava program, and if so, will
download and install it automatically from our servers.
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If I use a new PC, will I need to
fully install Marketmaker™ again?
Yes. If you use a different computer than your normal one, such as in an Internet Caf or you buy a new replacement
PC, you will need to either install the CD-ROM or download and install the file from our website. Once the
Installation is complete, login as normal and everything will be as you left it.
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How long will it take to download from
the Internet?
Depending upon your Internet connection, we estimate that it will take 5-15 minutes if you have broadband and
between 45-60 minutes if you have a 56K dial-up modem. The setup file is approximately 21MB in size.
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Which versions of Windows will
Marketmaker™ work on?
Marketmaker™ will run on Windows 98, ME, 2000, XP (Home & Professional) and Vista. It will
NOT work on Windows 95
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Should I install the latest Service
Pack / Patches from Microsoft?
Yes. Installing the latest Service Pack and patches, for whichever version of Windows you run is always a good
idea, as these will solve alot of problems and should make Windows run much more reliably.
Marketmaker™ and any other program you have installed will benefit from this
indirectly. Go to http://www.windowsupdate.com, have Microsoft's web
site scan your machine and install any upgrades it suggests.
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CFDs are distributed in Canada by CMC Markets Canada Inc. as dealer and agent of CMC Markets UK plc. CMC Markets Canada Inc. is a member of the Investment Industry Regulatory Organization of Canada and Member CIPF. CFDs and FX are highly speculative and can involve a high degree of risk. Investors in CFDs and FX should be prepared for the risk of losing their entire investment and losing further amounts. Trading accounts are available to Accredited Investors only. CMC Markets will not open accounts except in jurisdictions in which it is registered or exempt from registration. CMC Markets is an execution only dealer and does not provide investment advice or recommendations regarding the purchase or sale of any securities. Investors are responsible for their investment decisions. CMC Markets will not determine an investor’s general investment needs and objectives or the suitability of a proposed purchase or sale of a security. Contact us for further details.
* CMC Markets is remunerated for its services from the spread between bid and ask prices. ** Forex market operates over-the-counter from Sunday 4pm EST - Friday 5pm EST. *** Examples used are for illustrative purposes only and not to be misunderstood as a recommendation. Real market conditions will vary the results